🎬 Innovation in onboarding: We're leveraging AI-powered digital avatars from Synthesia to create engaging, multilingual onboarding videos.
✨ The benefits?
- Easy translation to multiple languages
- Perfect alignment with customer branding
- Consistent, high-quality content
- Quick updates when features evolve
But the real magic happens when we combine these AI-powered videos with our interactive tutorials. Users can pause, practice, and perfect their skills at their own pace. This hybrid approach has resulted in a 65% reduction in support tickets during the onboarding phase.
What kind of onboardings do you prefer? videos, text/images, no onboardings at all? Leave a comment!👇